Get Connected

ACCAN and NBN update

Get Connected

The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak communications consumer organisation representing individuals, small businesses and not-for-profit groups as consumers of communications products and services.  The ACCAN and nbn team held the No Tasmanian Left Offline Roundtable recently to hear firsthand from a diverse range of the community about issues and challenges around digital connectivity and affordability.

You can access our consumer information materials from the ACCAN website

Book an nbn 1:1 or community information session

  • Presentations for community groups or organisations
  • Education on the difference between nbn and RSPs
  • Advice for optimising broadband in your home or business  
  • Tips for avoiding SCAMS

To request an online presentation or a 15-minute session simply send an email with your name, preferred business day/time and a quick summary of how we can help to

Make the most of your internet experience

NBN Co’s response to COVID-19 nbn created and released a $150 million financial relief and assistance fund in April which includes connecting families that do not currently have a nbn connection at home. Details of this Education Assistance Package can be found here.

More than 20 phone and internet providers have agreed to participate in this program. View the phone and internet providers that are currently ready to connect customers. And Visit the ACCAN website to see the offers available 

Free education sessions (nbn 101, information for seniors and how to avoid SCAMS) are available: